Sunday, September 12, 2010

No money, no medical care.

If it's not anger that channels my words, I wouldn't know what else does. Today, I was given the big runaround in Mahkota Medical Centre all for a blood test result which I already have the brightest idea of the outcome. It all started on that past Thursday where I was visiting the doctor to get a comment on my second blood test result. All in all I needed another one more blood test the next day to conclude if my illness is serious, though I do feel really healthy anyway. The doctor said to come on Friday which is a public holiday, again for a blood test. I asked if there were anyone around on that day and he said yes. Fine! I was told to head directly to the laboratory for the people there to get a sample of my blood. So, off I went on Friday (it was a public holiday) and there was like little to no people at all. I was clueless as to where to head to because there were no one in the laboratory at the moment. So I headed to the reception and was told by the receptionist to wait while they check my record. Then, I was told to pay up the administration fee.. which I settled with my medical card. But there was this one catch, I have no Guarantee Letter from my medical card supplier, meaning I have to wait for an entire hour just so they can fax one over to the hospital to confirm that I am a beneficiary of that medical card. Fine! So I waited. And got that done. Then I head to the lab to give them a sample of my blood. But hey, I was told I couldn't get my results today cause, well, it's a public holiday! And I have to wait until Monday (today) In my mind, my brain is already telling me, "Thank god I'm not in dire straits or I'll probably die first because it's a public holiday and this five star hospital has no doctor to analyze my blood sample."
Off I went today, to collect the result. Following what I was told, I headed for the clinic in that hospital to get my blood result. The receptionist was there, but she don't have my result! And she have to make several calls to locate my result. I was like, what the hell? You people aren't really organized.. Then, the nurse came and ask me what the problem is. I related to her that I'm here to get my blood result and she said "Where did you go that Friday?" I told her I went to the lab, as instructed by the doctor. And I was told this, "No no no! You should have went to the emergency ward, then they will take you to the lab to get the blood sample."
At this point, I was really really... annoyed, angered, displeased, and whatever semantics are available. Did she just hear what she say? I went to the lab as instructed by the doctor. She said I should go to the emergency ward, then they will bring me to the lab. I mean like, hello? And she bloody insisted that she did mention to go to the emergency ward. I'm like, NO, your doctor told me to go to the lab. Even the receptionist down there told me the same thing. And she is still insisting that she is right and I was wrong. That's it, really. I got so fed up at this point, I just said, "Great. Now you can't locate my blood result. What next?" And guess what? She said "GO register yourself and pay up the administration fee first." That's it. I just lost it. I went off just like that, without even taking my blood test result. Like, screw it. You call yourself a five star hospital but I feel so degenerated here. What a bunch of money-minded bastards..

2 comments:

  1. But i think the thing with this post of yours is that, Even with Money , You can't get Proper medical care.

    You caught dengue? how r u now? are u able to take ur papers?

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  2. The best part and the only comfort in my medical report is I am actually RECOVERING from dengue instead of being down with it. It's like so cool, like my blood's mutated to combat dengue without medicine or something. XDDDD
    Anyway, thanks for the concern. Appreciate it. <3

    ReplyDelete

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